The COVID-19 pandemic has forced adaptation and change upon people and industries. We are watching our clients develop products and services that have a common theme: Virtual Connection.
What will happen as we move forward? Will we continue to deepen our embrace of the virtual access, or pivot to in-person experiences? Consider how long these trends will last, or how our adaptation will change our products and businesses going forward.
Where next? 10 cross-industry trends that are accelerating by the COVID-crisis.